Mark is Chief Claims and Customer Service Officer at Root. He joined the Root team in late 2019. Mark also has over 20 years experience in the insurance industry with much of that time spent in a variety of senior leadership roles from chief legal officer and corporate secretary, chief customer service and agency officer to chief claims officer. He is also a licensed attorney and spent his early career in government service formerly serving as an air traffic controller in the U.S. Navy, an assistant county prosecutor in Franklin County, Ohio, and staff counsel at the Ohio Department of Insurance prior to entering the private practice of law.
This speaker's sessions: